FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 30 DAYS FROM THE DATE OF FULFILLMENT TO RETURN ELIGIBLE ITEMS
HOW WILL I RECEIVE MY STORE CREDIT?
Expect an emailed E-Gift Card within 1-3 business days of the request. We appreciate your patience while we work quickly to get our staffing and processing needs resolved. Store Credit is calculated automatically to reflect any discounts and taxes at time of purchase.
We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you have any issues at all, please contact firstname.lastname@example.org and a member of our team will be in touch to rectify the situation ASAP.
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires. We get over 200 new styles a week and hope we can assist you in finding something new if your purchase doesn't work out!
ADDITIONAL RETURN DETAILS
- We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- Merchandise must be returned within 30 days of the fulfillment date.
- Merchandise must be unwashed and unworn.
- Shoes must be unworn and free of any scuffs or marks.
- Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
- During the Returns Process if an item is ineligible for a Return you will not be able to select that item for Return. This will be all items past the policy time frame or ones that are Final Sale, Accessories, Intimates + Bodysuits
- If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.
- All Accessories are FINAL SALE and NOT eligible for Returns. Accessories are Jewelry, Hats, Scarves, Sunglasses, Handbags + Belts.
- Bodysuits and Intimates are FINAL SALE and NOT eligible for Returns.
- We do not offer exchanges, as our items sell out very quickly. When you receive your Store Credit via email you may purchase the item you would like online.
- Please allow 1-3 business days for return processing.
- Once your return is processed, we will email you an E-Gift Card with your store credit that you can use on the website.
- Store Credit does not expire.